Frequently Asked Questions.
01. How can I place an order?
Ordering from JoyRide Clothing is easy! Simply browse our collection, select your desired items, choose the appropriate size and color, and proceed to checkout.
02. What are the shipping options?
We offer standard shipping for all orders, with estimated delivery times provided during the checkout process. Please note that shipping times may vary based on your location.
03. How long will it take to receive my order?
Once your order is confirmed, our team will process it within 7 business days. Shipping times depend on your location and the shipping method chosen during checkout.
04. What if I have an issue with my order?
We apologize for any inconvenience. If you encounter any problems with your order, please contact our customer support team at clothing@joyridelogistics.com. We’ll be more than happy to assist you.
05. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 15 days of receiving it.
06. How can I exchange an item?
We apologize for any inconvenience. If you encounter any problems with your order, please contact our customer support team at clothing@joyridelogistics.com. We’ll be more than happy to assist you.
07. What if I receive a defective or incorrect item?
We apologize for any errors or defects in your order. Please contact our customer support team at clothing@joyridelogistics.com, with your order details and issue, and we will arrange a solution, such as a replacement or refund.